Cancellation Policy

Cancellation Policy

At Token Logic, we understand that plans can change. Our cancellation policy ensures a hassle-free experience while maintaining fair business practices. Please review our cancellation guidelines below.

Order Cancellation

• Before Shipment:

  • You may cancel your order within 24 hours of placing it.
  • If the order has not been processed or shipped, we will issue a full refund.
  • To request a cancellation, please contact our customer support team.

• After Shipment:

  • If your order has already been shipped, it cannot be canceled. However, you may return it according to our Return & Refund Policy.

Subscription Cancellation (If applicable)

• Subscriptions can be canceled at any time before the next billing cycle.
• If a cancellation request is made after a subscription is renewed, the cancellation will apply to the next billing period.
• No refunds will be issued for partial subscription periods.

Custom or Personalized Orders

• Custom-made or personalized items cannot be canceled once production has started.
• If you have any concerns about your custom order, please contact us immediately.

Refund Policy for Canceled Orders

• Approved cancellations will be refunded within 7 business days to the original payment method.
• If payment was made using a credit card or online wallet, the refund processing time will depend on your bank or payment provider.