Shipping Policy (United States Only)
Thank you for choosing Token Logic for your purchase! We are pleased to offer shipping services within the United States. Please read our shipping policy carefully to understand how your order will be processed and delivered.
- Processing Time:
- Orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment verification.
- Please note that custom orders or personalized items might require additional processing time, and you will be informed about the estimated delivery date.
- Shipping Methods:
- We offer standard shipping for all orders within the United States.
- Shipping carriers may vary based on your location and package size. We partner with reputable carriers to ensure safe and timely delivery.
- Shipping Costs:
- Shipping charges will be calculated based on the weight of your order and the delivery address. The total shipping cost will be displayed during the checkout process before you complete your purchase.
- Estimated Delivery Time:
- The estimated delivery time for standard shipping is usually between 3 to 7 business days, depending on your location. Remote areas may experience slightly longer delivery times.
- Please note that unforeseen circumstances, such as extreme weather conditions or carrier delays, might affect delivery times. However, we will do our best to keep you informed of any delays that may occur.
- Order Tracking:
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your package's status and estimated delivery date.
- Delivery Address:
- Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for orders shipped to incorrectly provided addresses.
- If you need to make changes to your shipping address after placing an order, please contact our customer support as soon as possible. We will do our best to accommodate your request if the order has not already been shipped.
- Shipping Restrictions:
- We currently ship only within the United States. International shipping options are not available at this time.
- We are unable to ship to P.O. boxes, APO/FPO addresses, or U.S. territories. Please provide a physical street address for delivery.
- Delivery Confirmation:
- For security purposes, all packages require a signature upon delivery. Please ensure someone is available to sign for the package at the provided shipping address.
- Shipping Insurance:
- All shipments are insured against theft, accidental damage, or loss during transit. If your package is lost or damaged, please contact our customer support immediately to initiate a claim.
If you have any further questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team. We are committed to providing you with the best shopping experience and look forward to serving you.